iPad’s Crazy Numbers


Excerpt:
Apple (AAPL) sold around 4.2 million iPads in Q3 and captured around 95% of the tablet market according to research done by Strategy Analytics.[1]. Gartner predicts tablet sales of 55 million in 2011,[2] and if Apple captures 80% of this market, this translates to 44 million sold.

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Non-iPhone buyer's remorse

Excerpt:
In a new survey, 34% of non-AT&T customers say they would have preferred an iPhone.

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Is Realistic UI Design Realistic? | Aaron Weyenberg

Is Realistic UI Design Realistic? | Aaron Weyenberg

The New Facebook Messages: A Walkthrough [SCREENSHOTS]

How Customers Saying "No" Can Become a Consumer Experience "Yes" | Fast Company

Excerpt:

Every industry has its issues it gets hung up on. Hospitality has many--shower soap is just one of them. Determining whether to switch shower soap from a bar to a bulk dispenser consumes an inordinate amount of energy. Switching would save a hotel over $4 a day per room. But if your ask consumers, they'll tell you they prefer bar soap. They will describe how bulk dispensers remind them of truck stops and how gross those bathrooms are and how once in a truck stop... A lot of companies would listen to this and stick with the bar soap. It's easy. The customer said they wanted it.

starwood soapStarwood didn't listen. It redefined bulk dispensing by putting its Bliss branded spa products in a redesigned dispenser and connecting it to an overall story of cheap-chic modern travel. In the process they enhanced the customer experience and pocketed $4 per room.

Sent from my iPad

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Fruits of Portland Industrial Design

Branding 2010: From logo to social platform

The Real Lesson of the Gap Debacle: Logos Aren't Key Anymore

Excerpt:

Simply put, no one really cares about the logo anymore. Today, people are more interested in what a brand can do for them. Great brands are discovering that logos or advertisements are losing relevance, and instead put their efforts into creating social brand platforms that invite participation and create value in authentic and relevant ways. The real reason the Gap logo failed was that it wasn't backed by any of this; the same goes for Tropicana and the rest.

Useful
Logos create value for brands, but social brand platforms create value for people. Nike+ helps people run and get healthy. Facebook keeps people in touch with friends and family. Etsy connects cottage industry craftsmen with buyers. Converse has just announced that it's building a recording studio in Brooklyn to help up-and-coming musicians.

Social brand platforms are not experiential marketing gimmicks. They do not exist to promote something else, but rather they are useful in and of themselves. A logo, by contrast, doesn't actually do anything.

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Ziba & Service Design

Google Launches Interactive Book to Teach Everyone About the Web

CRM gives way to customer control?

Don't Look Now, but Your Social Relationships Have Changed--Again | Fast Company


Excerpt:
4) Customer relations management is giving way to vendor relations management. As the customer, YOU choose when and how you want to hear from a vendor. You can fast forward through TV ads, skip online ads, and block phone calls. You can choose the brands you friend or follow. The onus is on the brand to be available online when you are in the market for information. You can shop anywhere, any time, on your terms.

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Can Facebook Titan succeed where Google Wave failed?

http://digihub.brisbanetimes.com.au/node/1921

Excerpt:
Google Wave was a classic example of "build it and they will come". Facebook's approach to Titan is the opposite - "they're already here, now let's build it".

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1.0 Is the Loneliest Number — Matt Mullenweg

Excerpt:
Usage is like oxygen for ideas. You can never fully anticipate how an audience is going to react to something you‘ve created until it’s out there. That means every moment you’re working on something without it being in the public it‘s actually dying, deprived of the oxygen of the real world. 

Sent from Mobile

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World Wide, Web Surfing Down as Entertainment, P2P Dominate Global Internet Usage

As people look more to real-time entertainment and social networks, Web browsing is on the decline everywhere, except in Europe - the only part of the world, according to the study, that also saw a decline year-over-year in P2P traffic.

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Data Visualization for Non-Programmers: Impure

Impure is a new programming language designed to give non-programmers access to professional tools for data visualization. Users can use it to process and display data from social media feeds, financial information and more. Unlike Processing, a simple programming language for data visualization and art, Impure is a completely visual language - there's no need to learn any code. 

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NPR.org » The Day The Internet Threw A Righteous Hissyfit About Copyright And Pie

What constitutes internet copyright and public domain? http://m.npr.org/story/131091599

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