Good UX Framework for Mobile

Liz Philips (@iizLiz)
3/21/10 10:54 PM
Yup -> “When tech delivers basic needs, user experience dominates.” (in mobile world...) http://bit.ly/axwZig (via @glfceo @rwang0)

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@petehwang, 3/18/10 12:59 AM

Pete Hwang (@petehwang)
From @hertling: sez Owyang: "Customer support is PR. Customer’s don’t care what department you’re in, they just want their problem solved."

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Google is...

Liz Philips (@iizLiz)
Businesses: Don't obsess over your home page. Google.com IS your home page - worry about that. -@monstro at #SBS2010

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