Pete Hwang (@petehwang) From @hertling: sez Owyang: "Customer support is PR. Customer’s don’t care what department you’re in, they just want their problem solved." |
Sent with Tweetie
Sent from iPhone
ethnography . human-computer interaction . design
Pete Hwang (@petehwang) From @hertling: sez Owyang: "Customer support is PR. Customer’s don’t care what department you’re in, they just want their problem solved." |
No comments:
Post a Comment