Google Merges Street View with User Photos

Google is now allowing you to overlay photos from other users into Street View, giving you a new way to experience places near and far.

With this new feature, you can view any available user-contributed photographs within the panorama of a Street View location. User photos first came to Street View more than a year ago, but this is the first time we’re seeing image and object recognition used to place this trove of content placed in a real-world context.

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Google Pac-Man Logo Leads to Agonizing Customer Support Call [AUDIO] (via Mashable)


Google probably thought it was doing the world a favor when it released its Pac-Man logo that doubled as a playable version of the game. But alas, web users are not as sophisticated as Google anticipated.

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"Mobile First" by Luke Wroblewski

Hypothesis: Designing your website for mobile devices first focuses you to focus, leading you to a better desktop website as well.
http://www.lukew.com/ff/entry.asp?933

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"Social Media ROI: Socialnomics" (YouTube video)

It's simply a numbers game:
http://www.youtube.com/watch?v=ypmfs3z8esI" title="http://www.youtube.com/watch?v=ypmfs3z8esI">

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Shift Happens: Did you know?

The world is changing. Social Media. Authenticity. Peer-to-Peer.  Crowdsource.  Viral Loops.  Twitter. In 4 minutes.

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Will Hertling's Summary of WebVisions 2010

Full notes from my buddy Will Hertling, Web 2.0 Support Strategist for HP. That guy never ceases to amaze.

I wanted to share my notes from attending Web Visions this year, a web design conference in Portland.

I put a summary with links to notes from all the sessions here: http://www.williamhertling.com/2010/05/web-visions-2010-summary-wv2010.html

I always wanted to draw attention specifically to Designing Social Experiences, a topic that will be relevant to ePrintCenter: http://www.williamhertling.com/2010/05/erin-malone-design-social-experiences.html

The UX Driven Startup was also a great session with some very specific, concrete tools for creating, communicating, and validating user experiences: http://www.williamhertling.com/2010/05/ux-driven-startup-notes-from-alexa.html

Finally, the Expectation Gap, part of the keynote address by Luke Williams, was particularly inspiring about how to create innovations by turning customer expectations on their head: http://www.williamhertling.com/2010/05/luke-williams-keynote-address-at-web.html

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Revealing Design Treasures From The Amazon

My main takeaways from Jared Spool's talk on Amazon.com:


  • Ratio of reviewers to purchasers = 1 in 1300.
  • Ie. To generate 20 reviews, you need 26,000 purchasers.
  • 1 in 1300. Sounds similar to @Hertling's 0.1% number for contributers to consumers on Wikipedia. Or was that 0.01%?

Nobody likes flip-the-switch website redesigns! Amazon changes things incrementally. It takes 12 weeks to fully deploy a change. Lots of little tweaks and experiments with A/B testing on a small sample size on the live site first.. 

He presented in Portland last week, but here’s an earlier rev of the same presentation, complete with audio.

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What if a major corporation were to design the stop sign…

Listen first, talk later

Tweet from @iizLiz

true -> RT @marketingveep: If you want customers to see you as relevant, you must first be silent. Listening reveals what matters.

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